Our Policies

Shipping and Terms

We ship all products directly from our production site to ensure freshness and quality. Every item is carefully inspected and securely packaged before it leaves our facility.

Please review the following policies before placing your order:

  • We do not accept returns.

  • We do not offer replacements for soaps or other products.

  • We are not responsible for damage, loss, or theft that occurs during delivery.

  • If a package is returned as undeliverable, the customer is responsible for reshipping costs.

  • All shipping is within the continental United States through USPS Ground.

  • Orders cannot be changed or canceled once they are placed. We begin processing immediately to ensure fast delivery.

  • We reserve the right to refuse any order.

These policies help us maintain product integrity, protect our small batch process, and keep our pricing fair for all customers.

Product Variations

All of our products are handcrafted in small batches. As a result, the final product may not match the photos shown on our website.

Variations may include:

  • Color differences

  • Swirl or design changes

  • Slight texture variations

These differences are a natural part of handmade soapmaking and are a sign of authentic, artisan craftsmanship.